Blue and white illustration of an elderly women in a chair and reading a book.Blue and white illustration of an elderly women in a chair and reading a book.

Frequently Asked Questions


Q: What is CBD?

A: CBD is an acronym for cannabidiol which is one of the major cannabinoids found in the cannabis plant. Elixinol CBD is produced from industrial hemp and extracted using a CO2 extraction process.

Q: Is CBD Legal?

A: As a global provider of CBD/Hemp Products, Elixinol sell in over 50 countries worldwide.In Europe and the UK products are required to have below 0.01% THC levels to be legally sold. We have Certificates of Analysis that show all our products are well under this limit.

Q: Why Hemp?

A: Elixinol grows industrial hemp as it is naturally high in CBD and low in THC. We believe in giving you the benefits of the plant without the psychoactive effects. Healthy not high!

Q: Do you use Hemp from China?

A: No, Elixinol does not use hemp from China. All our hemp is organically grown and processed in choice locations in Northern Europe.

Q: Do you supply products from the UK or EU?

A: We grow our hemp on organic registered farms and produce our products in Europe. We have two fulfilment centres in the Netherlands and UK.

Q: What is Full–Spectrum?

A: A full-spectrum CBD extract is wholesome and not synthetic. In other words, it’s taken from the hemp plant, not created in a lab to mimic cannabidiol.

The extraction methods used to create isolates typically involve the use of toxic chemicals like acetone or butane. We believe in keeping the plant as naturally intact as possible.

Full-Spectrum means that all the nutritive parts of the hemp plant are distilled into a pure, potent extract. Instead of using harsh chemical processes to isolate and extract only the cannabidiol, a full-spectrum extract gently preserves the entire “entourage” of components naturally present in hemp:

Over 85 cannabinoids, More than 500 phytonutrients, Terpenes, Flavonoids, Antioxidants and Essential oils.

Q: How does CBD work in the body?

A: CBD works in the body by activating receptors in the brain and nervous system – the endocannabinoid system (ECS). It affects different receptors to THC and affects many receptors which are responsible for the regulation of many parts of the body’s systems.

Q: What is the Endocannabinoid system?

A: The Endocannabinoid system is a biological system of receptors and neurotransmitters found throughout the brains and nervous systems of all mammals. The ECS is the largest biological system of receptors in the body. Endocannabinoids and the receptors they bind to exist throughout the body in the Nervous System, Glands, Immune Cells, Stomach, Organs, The Brain and Connective Tissues. The ECS can aid in the regulation of homeostasis across all the major physiological systems ensuring they are all working in harmony together and creating balance.

Q: Is CBD addictive and will I get 'high'?

A: The simple answer is No – CBD is non-psychoactive, non-addictive and your body does not build up a tolerance.

Q: Is there a Recommended Daily Allowance for CBD?

A: Each individual will need different levels of CBD to feel the effects. As a guide the FSA ‘recommend’ adults limit their intake to 70mg per day.

Q: How is CBD extracted from hemp?

A: CBD can be extracted from hemp using a number of methods. Elixinol uses a completely organic plant and extracts CBD and a full spectrum of other cannabinoids using a specialized CO2 extraction process. Other CBD suppliers use chemical extraction which leaves behind other essential cannabinoids which we believe reduces the effectiveness of CBD.

Q: What is a CBD Tincture?

A: A “Tincture” is a substance suspended or dissolved in another liquid. Our Tinctures come in two flavours Natural or Cinnamint. Both are made with our full-spectrum Hemp Oil mixed with MCT Coconut Oil, with the Cinnamint having extracts of Cinnamon and Peppermint.

Q: What is MCT Oil and Why do you use it?

A: MCT oil is a liquid fat produced by refining raw coconut or palm oil. This process removes and concentrates the MCTs (medium chain triglycerides) naturally found in the source material and provides more of the benefits specific to MCTs (increased ketone production, metabolism, and mental clarity) We use MCT oil to help with absorption in the body, gives a longer product shelf life and we believe it improves the taste of our oil.

Q: What are in your CBD Capsules?

A: Our CBD capsules contain full-spectrum hemp oil, MCT Coconut oil and purified water in a Vegan friendly capsule.

Q: How are your blended Capsules different?

A: Our blended capsules are made with our micro-encapsulated CBD powder not oil. This is more bioavailable meaning you need a smaller mg content than our traditional forms of delivery. They are also mixed with different combinations of Vitamins & Minerals.

Q: What are Liposomes?

A: As a lipid (fat) soluble molecule, CBD needs lipids to effectively access the endocannabinoid system. With our Liposomes, we cocoon CBD in a lipid solution – allowing your body to access cannabinoids as easily as it can water. You can take under the tongue or add to water.

Q: How much CBD should I take?

A: The CBD dosage will vary for each person. We always recommend you follow the serving suggestion on all our products. This is a good starting point and you can always take more or less depending how your ECS responds and you how feel.

SERVING GUIDES

Tinctures = 5mg Twice a day

Capsules = 1 x 15mg Capsule Once or Twice a Day

Liposome = 5 pumps/5mg Twice a day

Blended Capsules = 1 x 5mg Capsule Once or Twice a Day

Q: Why do your customers take CBD?

A: Our customers take CBD for a variety of reasons. We have lots of testimonials and anecdotal evidence from our thousands of customers world-wide to validate this.

Q: How does Immune Booster work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Vitamin C (313% RDA:, B6 (100% RDA: and Zinc (50% RDA:

Due to the addition of these vitamins and minerals we can make the following EFSA Claims.

Vitamin C, B6 and Zinc contribute to the normal function of the immune system.

Zinc contribute to the protection of cells against oxidative stress.

All delivered in a Vegan friendly easy to swallow capsule.

Q: How does Digest work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Calcium (15% RDA: and 1 million Live Bacteria (L.Acidophilus and B.Bifidum).

Due to the addition of calcium we can make the following EFSA Claim. Calcium contributes to the normal function of digestive enzymes.

All delivered in a Vegetarian friendly easy to swallow capsule.

Q: How does Turmeric work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Vitamin C (15% RDA:, Manganese (15% RDA:, Curcumin and Black Pepper.

Good to know: *We have added Black Pepper to our capsule to increase the absorption of Curcumin.

Due to the addition of Vitamin C and Manganese we can make the following EFSA Claims.

Vitamin C Contributes to normal collagen formation for normal function of bones & cartilage.

Manganese Contributes to the formation of connective tissue.

All delivered in a Vegan friendly easy to swallow capsule.

Q: How does Dreams work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Thiamine (15% RDA), Ashwagandha and Chamomile.
Due to the addition of Thiamine we can make the following EFSA Claim. Thiamine Contributes to normal psychological function.
All delivered in a Vegan friendly easy to swallow capsule.

Q: How does Harmony work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Chromium (15% RDA: and Baobab).

Q: How does Allure work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Niaicin (15% RDA: and Selenium (15% RDA:
Due to the addition of Niacin and Selenium we can make the following EFSA Claims.
Niacin and Selenium both Support healthy skin, hair and nails.
All delivered in a Vegan friendly easy to swallow capsule.

Q: How does Serene work?

A: This product combines 5mg of our new Full-Spectrum CBD powder with Biotin (15% RDA: and Pantothenic Acid (15% RDA:
Due to the addition of Biotin and Pantothenic Acid we can make the following EFSA Claims.
Biotin and Pantothenic Acid both Supports mental performance.
All delivered in a Vegan friendly easy to swallow capsule.

Q: How could Topicals help me?

A: Due to the molecular structure of Cannabinoids, CBD topicals can deliver benefits through the skin-allowing for a more targeted application. If your looking to improve skin vibrancy or for a bit more localised comfort. CBD topicals could be for you.